PROFESSIONAL SERVICES

Support

Our competent support team convinces with their functional and technical know-how and responds to your queries with empathy. A short reaction and processing time are as important to us as delivering the matching solution for your issue.

Support for about 200 customers
More than 1,500 customer enquiries p.a.
We permanently focus on customer and service orientation
Very high customer satisfaction rate
Qualified support personnel through project experience and permanent education
Standardized, customer-oriented support processes
Escalation management
Ticket system 24/7 accessible via Internet
Transparency through monitoring of the tickets

Support for about 200 customers
More than 1,500 customer enquiries p.a.
We permanently focus on customer and service orientation
Very high customer satisfaction rate
Qualified support personnel through project experience and permanent education
Standardized, customer-oriented support processes
Escalation management
Ticket system 24/7 accessible via Internet
Transparency through monitoring of the tickets

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