EFFICIENT RELATIONSHIP MANAGEMENT
WITH A "SINGLE POINT OF TRUTH" FOR YOUR CUSTOMERS AND SUPPLIERS
Returns due to accumulating errors in your customer and supplier master data are not only irritating but also create high costs over time. Moreover, you will potentially lose the trust of your customers and suppliers.
Avoid wrongly addressed advertising mail and invoices on customer side as well as incorrect supplier data in your system, which might prevent you from taking advantage of price reductions.
SPoT addresses the root of the problem. This way your data quality will thrive!
- A reliable and current source for customer and supplier master data
- Improved customer and supplier relationship management
- Realization of cost savings: realize volume discounts and special conditions for suppliers, identify up-selling and cross-selling potential for customers
- Increase of customer lifetime values: recognize customer-specific needs, improve customer satisfaction
- Flexibility in connecting other systems through data transfer
The valid database will provide effective illumination of your customer and supplier relations. This way you can not only optimize and promote your pricing system and lower the costs (negotiate special conditions and volume discounts, identify potential for up-selling and cross-selling), but you will also be able to design your relationship management more efficiently.
Furthermore: less compliance problems due to a transparent database.
"Before we decided on zetVisions SPoT, our customer and supplier master data was outdated or there were duplicates in different systems. With SPoT we created a clean and up-to-date database – a Single Point of Truth. We profit from an improved relationship management and this way for instance, we can say which product we get from which supplier. The perfect base for contract negotiations."